Will forwarders now be required to share sensitive customer information with carriers?
Will forwarders now be required to share sensitive customer information with carriers?
Will forwarders now be required to share sensitive customer information with carriers?
Will forwarders now be required to share sensitive customer information with carriers?
May 22, 2024
5-7 min read
Will forwarders now be required to share sensitive customer information with carriers?
In the wake of the implementation of Import Control System 2 (ICS2), forwarders are faced with a significant choice: should they prioritize streamlining workflows or safeguarding sensitive customer data? This dilemma stems from the rigorous data requirements of ICS2, designed to enhance security measures within the EU. Adding to this complexity are recent industry shifts, including Maersk's direct engagement with shippers and CMA's introduction of a direct bookings scheme alongside a loyalty program, aiming to disrupt conventional dependencies and gain deeper insights into customer behaviors.
The urgency to comply with ICS2 is highlighted by potential disruptions and penalties, as outlined in the joint statement by trade associations. Navigating this challenge while upholding relationships with shippers and delivering value-added services is paramount.
Will forwarders now be required to share sensitive customer information with carriers?
In the wake of the implementation of Import Control System 2 (ICS2), forwarders are faced with a significant choice: should they prioritize streamlining workflows or safeguarding sensitive customer data? This dilemma stems from the rigorous data requirements of ICS2, designed to enhance security measures within the EU. Adding to this complexity are recent industry shifts, including Maersk's direct engagement with shippers and CMA's introduction of a direct bookings scheme alongside a loyalty program, aiming to disrupt conventional dependencies and gain deeper insights into customer behaviors.
The urgency to comply with ICS2 is highlighted by potential disruptions and penalties, as outlined in the joint statement by trade associations. Navigating this challenge while upholding relationships with shippers and delivering value-added services is paramount.
Will forwarders now be required to share sensitive customer information with carriers?
In the wake of the implementation of Import Control System 2 (ICS2), forwarders are faced with a significant choice: should they prioritize streamlining workflows or safeguarding sensitive customer data? This dilemma stems from the rigorous data requirements of ICS2, designed to enhance security measures within the EU. Adding to this complexity are recent industry shifts, including Maersk's direct engagement with shippers and CMA's introduction of a direct bookings scheme alongside a loyalty program, aiming to disrupt conventional dependencies and gain deeper insights into customer behaviors.
The urgency to comply with ICS2 is highlighted by potential disruptions and penalties, as outlined in the joint statement by trade associations. Navigating this challenge while upholding relationships with shippers and delivering value-added services is paramount.